I have had a few friends approach me asking what I think of MobStub and some friends even posting their spammy, scammy deals on social media sites after buying the item and getting ripped off. So I decided to expose them and their shady tactics.
Is Mob Stub A Scam?
Short answer yes. Note this is our opinion based on all these facts. They offer zero refunds, and often do not ship your items, lie and super inflate junk direct from China to sell to you. Unlike Amazon who sells the same stuff.
Here’s a perfect example. This Beard Shaper Tool is $10 on Mobstub as you can see. Guess how much on Amazon? That’s right. And when you pay them, they just order it from Amazon and have it sent to you. And with the amount of money they spend on advertising, they are doing this with thousands and thousands of items a day. Profiting on people who did not bother looking up the product themselves.
I’m not kidding. Anything you find on Mobstub is a cheap knock-off of a solid product. It is almost all made in China, and a lot of the electronics arrive broken without replacement because they do not offer refunds.
For instance, the battery chargers on Mobstub are a cheap knock-off of a hot selling flash charger from Amazon. The one Mob Stub offers could even damage your phone according to some user reviews. Be sure to search for anything you find on Mobstub on Amazon first because you will almost always find a better price and you get Amazon’s return policy.
Mobstub Purses and Jewelry
You’ll notice that a popular item on the daily deals are purses. They are not what you think you are buying and you are lucky if they even get shipped to you. Read the Mobstub reviews and complaints below for actual customers who bought the purses. Some were lucky enough to get them but were very disappointed with the actual product if it even arrived. As for the jewelry, again, read the complaints. It’s all Made in China junk.
No Refunds, No Returns
The first hint should be the NO REFUNDS POLICY. No reputable online service has a nonreturn policy. When buying electronics, I would always go with Amazon as they tend to have an excellent refund policy and even sell extended warranties to cover your items for years to come. Amazon has amazing customer service, and they have always sided with me when I have had a problem(only twice).
With MobStub using 3rd party Chinese knock-off electronics, you have a high chance of receiving an item that is DOA(Dead On Arrival). This is always a risk, even when ordering items on Amazon or going directly into a brick and mortar storefront like Best Buy. But when you do buy these items on Amazon, and they arrive broken, Amazon doesn’t even question you. They start to satisfy you, the customer, let you ship it back at no charge and replace the item. Not Mobstub however, they just ignore you because there was a small line of text saying “Final sale not eligible for returns” on the page.
Trash shipping. I Did Not Get My Package!
Good luck on tracking your shipment or getting a hold of customer service.
If you do any research on this online deal outlet liquidation powerhouse Mobstub or whatever they call themselves, you’ll find countless people who never got their packages and were not refunded by Mob Stub. In most cases, they did not even get an answer from customer support. Proving even more so that Mobstub.com is not trustworthy.
I believe this is because they pick such cheap fly by night items from random sellers, that often they exceed the supply of those janky Chinese sellers and instead of refunding you on an out of stock product, they simply don’t send it and keep your money. Again, this is just my theory and the reason they do not ship or refund you is truly unknown. On their own website they claim to take care of these problems but based on all the internet chatter out there, they just don’t or choose to ignore a large portion of the people. Which in it’s own is enough reason to boycott Mobstub.
Better Business Bureau Report
As you can see the BBB confirms that MobStub sucks with a generous rating of a D+. How they even got out of the F- category is beyond me. Maybe because most people don’t think to report when they get ripped off.
Update! They are now at the lowest rating of F and people continue to call them out across the web. Do not buy from Mob Stub!
Update! They somehow went from D+ to F to C+ to A+ which is super unlikely and means they may have used the super sketchy tactic of faking their own reviews.
You can even see on the review they have at this point 257 negative complaints with 27 positive reviews. They have gamed the system faking a few reviews to overcome the complaints which do not count towards the rating. That system is broken.
It seems they are even sending shill traffic here with fake reviews. They are trying to put their dirt under the rug.
MobStub Bottom Line
The conclusion or bottom line with MobStub is that it is indeed a scam. A brilliant one at that. They take the cheapest low selling items straight from China on Alibaba, wait for you to order it from them and then buy it and ship it to you. In other words they “drop ship” you junk that you could have bought yourself, cheaper with a return policy from Amazon. Also, they have these “Deal Ends” timers that mean nothing. They just reset.
I encourage you to share this with anyone who uses or is considering using MobStub. Don’t let friends buy junk at up to 10x the cost with no refund policies.
Also please comment with your Mobstub experiences below.
Mobstub Phone Number Address and Contact Info
Seriously good luck on that one.
And as a reader mentioned below, they are not at their listed address in New York.
495 Empire Blvd
Brooklyn, New York 11225-3217