I have had a few friends approach me asking what I think of MobStub, and some friends even posting their spammy, scammy deals on social media sites after buying the item and getting ripped off. So I decided to expose them and their shady tactics.
Is Mob Stub A Scam?
Short answer, yes. Note this is our opinion based on all these facts. They offer shady refunds and often do not ship your items, lie and super inflate junk directly from China to sell to you. You can always buy the same stuff on Amazon.
Here’s a perfect example. This single Electric Salt/Pepper Grinder is $15 on Mobstub as you can see. But also note how they show you two and only mention at the very very last line on the bottom that you only get one. Scammy. Flat-out skeezeball.
The funniest thing is they only recently made it “bold.” You know, that means they got many complaints for this sneaky tactic.
Guess how much on Amazon? That’s right. And you get both of them for that price. This is actually a much better model unlike Mobstub which is using a generic no, label product from China. This can be proven in almost every product that they sell if you do your research before buying.
Mobstub Deal Ends In…. NEVER
You know what else is scammy and sleeze? That Daily Deal Ends timer is permanent. It never ends because it is not a deal. And the “retail price” is laughable. They already lost all credit, but wait, it gets worse.
It’s Junk
I’m not kidding. Anything you find on Mobstub is a cheap knock-off of a solid product. It is almost all made in China, and a lot of the electronics arrive broken without replacement because they do not offer refunds.
For instance, the battery chargers on Mobstub are a cheap knock-off of a hot-selling flash charger from Amazon. The one Mob Stub offers could even damage your phone according to some user reviews. Be sure to search for anything you find on Mobstub on Amazon first because you will almost always find a better price and you get Amazon’s customer service.
Mobstub Purses and Jewelry
You’ll notice that a popular item on the daily deals are purses. They are not what you think you are buying and you are lucky if they even get shipped to you. Read the Mobstub reviews and complaints below for actual customers who bought the purses. Some were lucky enough to get them but were very disappointed with the actual product if it even arrived.
Many report terrible chemical smells, purses being much smaller than advertised, not able to even fit a wallet or clutch, very poor quality, straps/handles that come apart, zippers that fail, and more.
As for the jewelry, again, read the complaints. It’s all Made in China junk. Small, low quality, poor design, cheaply made jewelry not suitable for a child.
Dangerous Electronics Shipped from China.
Because they are importing pure knock off junk from China, it is often dangerous and unregulated. People have reported chargers catching on fire, burning out their phone batteries and more. If you are going to buy anything electronic, make sure you buy it from a reputable source and not some fly by night “Daily Deals Site” like Mobstub that is dropshipping from China.
No Real Refunds, Shady Worded Return Policy
After years of a NO RETURN POLICY, they now claim to have a return policy “unless otherwise stated in fine print“.
Even with this fake return policy, people are saying they get no response from customer service and the 30-day return window closes on them.
Is this even a real return policy?
No, it is not.
The first hint should be the NO FULL REFUNDS POLICY.
The following quote is from their website. Read it carefully.
“You will have a choice of either a full refund in the form of a Store Credit or a refund back to your original method of payment with an 18% restocking fee, for items returned in the same condition they were received in. We reserve the right to issue a partial refund or return the item back to you and not issue a refund for the purchase if the item is altered in anyway.”
This means if you get an item and never even open it, they will consider it “the same condition” and charge you an “18% restocking fee” for returning an unopened item in the same condition. Don’t expect to get your shipping charges back either.
Now about this other wording, “we reserve the right to issue a partial refund or return the item back to you”.
This will be on your dime, you will be charged for all the shipping back and forth. This could mean you opened the box or the item was damaged in transit. So if you open something and it is pure trash because it is a Chinese trash item and you decide to return it, it will not be considered “the same condition” because you opened it. You will not be lucky enough to get that fake 18% restocking fee return. You will get a whatever they feel return if they do not just ship it back to you on your own dime. This is their own wording as you can see.
Folks, this is not a valid return policy. This is scammy wording that if you don’t read can come back to bite you. They used to flat out say “No Returns” which honestly was better for you, the buyer. At least you don’t get caught up thinking they have an honorable return policy.
With MobStub using 3rd party Chinese knock-off electronics, you have a high chance of receiving an item that is DOA(Dead On Arrival). This is always a risk, even when ordering items on Amazon or going directly into a brick and mortar storefront like Best Buy. But when you do buy these items from a reputable business, you are covered. Not Mobstub however, they just ignore you because there was a small line of text saying “Final sale not eligible for returns” on the page.
Trash shipping. I Did Not Get My Package!
Good luck on tracking your shipment or getting a hold of customer service.
If you do any research on this online deal outlet liquidation powerhouse Mobstub or whatever they call themselves, you’ll find countless people who never got their packages and were not refunded by Mob Stub. In most cases, they did not even get an answer from customer support. Proving even more so that Mobstub.com is not trustworthy.
I believe this is because they pick such cheap fly by night items from random sellers, that they often exceed the supply of those janky Chinese sellers and instead of refunding you on an out of stock product, they simply don’t send it and keep your money. Again, this is just my theory and the reason they do not ship or refund you is truly unknown. On their own website they claim to take care of these problems but based on all the internet chatter out there, they just don’t or choose to ignore a large portion of the people. Which in it’s own is enough reason to boycott Mobstub.
Many people report reoccurring payments they did not authorize.
You’ll notice many reviewers say they get reoccurring charges after a simple one-time purchase. They get no help from Mobstub and have to challenge it with their banks. This is an added headache no one should have to deal with.
Better Business Bureau Report
As you can see the BBB confirms that MobStub sucks with a generous rating of a D+. How they even got out of the F- category is beyond me. Maybe because most people don’t think to report when they get ripped off.
Update! They are now at the lowest rating of F and people continue to call them out across the web. Do not buy from Mob Stub!
Update! They somehow went from D+ to F to C+ to A+ which is super unlikely and means they may have used the super sketchy tactic of faking their own reviews.
You can even see on the review they have at this point 257 negative complaints with 27 positive reviews. They have gamed the system faking a few reviews to overcome the complaints which do not count towards the rating. That system is broken.
It seems they are even sending shill traffic here with fake reviews. They are trying to put their dirt under the rug.
MobStub Bottom Line
The conclusion or bottom line with MobStub is that it is indeed a scam. A brilliant one at that. They take the cheapest low selling items straight from China on Alibaba, wait for you to order it from them and then buy it and ship it to you. In other words they “drop ship” you junk that you could have bought yourself, cheaper with a return policy from Amazon. Also, they have these “Deal Ends” timers that mean nothing. They just reset.
I encourage you to share this with anyone who uses or is considering using MobStub. Don’t let friends buy junk at up to 10x the cost with no real refund policies.
Also please comment with your Mobstub experiences below.
Mobstub Phone Number Contact Info
(718) 407-2443
888-229-6390
Seriously good luck on that one.
MobStub Address
495 Empire Blvd
Brooklyn, New York 11225-3217
And as a reader mentioned below, they are not at their listed address in New York.
It is an abandoned storefront. Look for yourself.
Mobstub Reviews by Actual Customers
Now continue on to read comments left by actual Mobstub customers. These are buyers who reached out after being scammed by Mobstub Daily Deals. If you’ve been scammed, please comment below. Note, we removed the comment section of our site but we will get these online to read soon.
I ordered the luxury package from Mobstub, from an advertisement on Facebook. It was supposed to be a telephoto monocular with an iPhone adapter and small tripod. Just the lens was $40, and the luxury package was $65. After a month, only the lens arrived, and after repeated emails in which I sent them photos of the packaging with the USPS tracking number, they said they couldn’t use the pictures because they didn’t contain enough info, and to please leave a favorable comment on their website. Mobstub sucks, don’t order anything from them.
The first time I ordered from Mobstub the two purses didn’t come. After sending a few emails they arrived. They were perfect. The leather cross body bag was the right size and was indeed leather. The color was just what I wanted. The other purse was a larger canvas cross body bag, again it was just as described. I was very happy with the order. A few weeks later I ordered a canvas sling bag. It arrived rather quickly. Again I was pleased. Then I needed some face masks. I had originally order some from Amazon. They never arrived at least not until I complained to Amazon. The face masks came from China. In the meantime I needed face masks and saw them offered on Mob Stub since everything else had been of a good quality. The masks arrived today. Well they are absolutely garbage. The ad said they were four layers. Well they were not. They were one layer. I sent an email to them to complain. Happily, I paid them through Pay Pal. I will contact them next. I decided to look up Mob Stub and found this page. I think it is time for Mob Stub to be stubbed out. Whenever you see an ad for Mob Stub you should notify the people that Mob Stub is a fraud and they should be removed. I guess I was lucky with the bags I got. But I am finished with them.
I ordered the crossbody purse and it advertised it was genuine leather. It was very small, much smaller than they said. The strap on it was so long I had to take it to a shoe repair place to have it cut and shortened. The shoemaker told me it was not real leather. I also bought a wallett that was advertised to be genuine leather. It is NOT leather and looks so cheap. There was glue on the fastener and it was in a plastic bag marked made in China. Never again will I buy from them.
I wish I’d read these before I ordered. I’m not getting my stuff.
This happened to me with another BS company from China. They were advertising on Facebook and I placed an order which I never received. I started requesting a refund but got the runaround. As soon as I started posting negative reviews on their FB page, I got my refund.
I wish I would have read these reviews prior to ordering from Mobsters (Mobstubby). My story is I tried to purchase a purse and some charging cords. I received 2 purses which I offered to return one and No cords. I had my e-mail confirmation which showed exactly what I ordered. The communication to my constant reply’s was this is l what I ordered. When I clicked on the details of my order it did say 2 purses. I explained this to MOBSTUB and told them to look at my confirmation order showing exactly what my order was. They continued to write back to me saying I got what I ordered. After several attempts to get an answer, I gave up e-mailing them. My next step is to contact the game app which shows their ads. What will they do? Probably Nothing? But I’m use to that. Thanks for listening.
Mobstub is a rip-off. I didn’t get my order.
I ordered a purse, but there was no page to choose the size, I just hoped I’d be lucky and receive the correct size. But alas, it was small. The kicker, it came with no invoice or paperwork of any kind. So I packaged it up and returned to, ironically, the provided RETURN address. Now no one at MobStub can find it. I just emailed them to tell them that I paid with a credit card, perhaps that will help, if not I’ll agree with all the bad press.
You can go to your bank or who ever you have your credit card with and tell them what happened and they will refund your money.
I’ve got to do a better job of researching these companies like Mobstub before I order. I wish I had seen Stickystatic and checked the BBB. I ordered a purse for my mom from Mobstub, and she decided it was too small and wanted the larger one. So I ordered the larger one, and sent an email asking for the RMA info so I could send back the smaller one. No response despite several emails. I guess with some of the other horror stories about not receiving packages and having recurring charges, I should feel lucky. I did get the purse and my mom likes it, and no recurring charges (yet).
I ordered 2 purses from MobStub, I paid for them with my debit card, MobStub added reoccurring payments. I had to call my bank to have the payments stopped. When I called the number I was referred to an email address, I email them but received no response.
MOBSTUB IS A SCAM
OK, I guess I got scammed by Mobstub. I really liked those purses and they have already taken my money out of my account. This is the 2nd time in 2 weeks I have gotten scammed. By different people. May have also been scammed by one called Earring Essentials for close to $200.
How I wish I had seen this site before. They shipped me a DOA product, now they won’t work with me at all…unbelievable. Garbage company! Does anyone know where they are headquartered? We need someone to pay them a visit.
Take a slow boat to China, it will take 4 weeks to get there, BTW, that’s the way they ship to you, but your item gets lost at sea.
So glad I googled and saw these reviews first. Thanks, thanks, thanks!!!!
So glad I saw this before ordering… you saved me money and gave me a wonderful local shopping trip where I can see, feel and decide for myself what I am getting.
Thanks for the heads up
Omg Dhel & Carla.. the exact same thing just happened to me this week, on Monday I received this tiny little size 5 cheap fake sterling silver ring I would never have purchased,for one it was not my size and for two it’s ugly as hell, then on Wed. I received not 1 but TWO identical pairs of earrings, & once again I NEVER PLACED AN ORDER!!! it was apparently through FB.. I seldom even get on FB anymore and I certainly never heard of mobstub, but a total of $45. WAS STOLEN FROM MY CARD!!!….
I received a small envelope, I opened it up nothing. I texted and the customer service rep apologized and said we will get on it and you should receive it by Apr 4th. Well, I received a larger envelope Apr 6th and again nothing. It was empty as well. Phone #’s just a recording. They erased all my messages back and forth. And two empty envelopes.
I looked MobStub up on the BBB website, and it says they have an A rating. How is that even possible? They have over 150 complaints. Is BBB a scam, too?
After watching their score change from F to A, I would say yes, the BBB can not be trusted.
It makes no sense how they can have so many negative reviews yet still have an A rating.
I ordered a purse from Mobstub. AFTER ordering I saw this page and was shakin’ in my boots imagining all kinds of internet retail hell about to rain down upon me.
SO… The Purse
I received a packet about 2 weeks later (much earlier than predicted) containing my purchase
Packaged according to good shipping practices
It was a beautiful shade of red, just what I ordered
Is it LEATHER?? Sniff test verifies real leather
Multi-pockets: all zippers operate smoothly; all pockets lined correctly
I had a perfect transaction. Everybody loves the purse, but most of all *I* love it!
I ordered a purse & it got in the dead letter file & they refunded my money so I ordered again & it’s late. I’m waiting 4 it to come. They say something happened & it’ll b late. I hope it comes.
Mobstub is cheap stuff. Not what I ordered. Purse defective and poor quality.
Purse is to tiny to use for an adult. So sad and so disappointed. I wish I had seen this site first, damn.
Same situation with my purse. Cheaply made and most definitely NOT leather! It was obviously brought by someone else before me as the tickets to the purse were inside and several of the zipper parts were opened. Never again will
I order from them!!
I just opened this site on FB I never order anything but when I check my bank acct FACEBOOK INC. taken $14.01! I didn’t give my acct. #. I’m wondering how it happened. It’s really a scam!
Same with me $14.01. Every month.
Ordered 2 items and received 1 item. I paid via Paypal. Sent email to Mobstub support to let them know an item was missing. NO RESPONSE. Sent a follow-up email and got a response saying they couldn’t process my complaint of non delivery since it was beyond 30 days. This is BOGUS.
I ordered from them, but I was billed 3 times for the same items minutes apart. I called their number but it has been canceled so I emailed them I was told to email a different dept! That’s where I am in the process.
Yes I was one of the stupid ones that bought from mobstub. Everything above is true they are nothing but scammers. I ordered a 44 pack of Duracell batteries paid 30 something dollars and was sent a bag of open batteries. And it took 5 weeks to be delivered and many emails text with no reply. I think Facebook truly needs to take this company off their website. How many complaints does it take?
After getting bad batteries online before– even from Amazon– I’ve decided I only order “Amazon Basics” batteries. They are guaranteed to be new from the source. Other main brands on there are from 3rd party sellers who do shady stuff like send expired or used batteries in chintzy packaging.
Best place to buy batteries from is staples direct. They always have deals!! New in box individually boxed 4 batteries ea.
The two rings I bought are junk. The “rose gold” finish wore off in a month. Don’t buy from mob stub.
I got my memory stick. It is cheap. Do not buy from Mobstub, a bunch of junk.
Mobstub is CHEAP JUNK!!!
I ordered a flash device for my iPhone/PC to move photos from my phone to my laptop. When I received it I could tell it was cheap. It will fit into the USB port of my laptop, but the port side that goes into my iPhone falls right out.
Very disappointing.. $30 down the drain.
Never again. I blocked all of heir advertising.
I had the same experience with buying a purse from MobStub!
Going back to Amazon and actually going OUT to physical stores from now on!
I ordered a cross body purse and I was so disappointed with it. The purse is so small. TOO small. Looking at the pictures on Mobstub the purse looked so nice and it was a nice looking size. I will never order from the company again. I will stick with Amazon!!!!!
Agree. Just got their canvas cross body bag. The strap is twisted and sewn down. Such crap.
Me too! Very disappointed. Same thing. Too small and not the same as pictured. Do not buy from this company.
I agree with you my order took forever and did not. Work their stuff is not worth the money stick with Amazon.
Same thing here. Ordered the large purse and received a tiny purse I can’t even put my wallet in. I think it is some type of leather but I was thinking dog or cat. Yuck. Smells funny. It was delivered with no paperwork so I guess no refund, no exchange. I’ll never order from them again!
I placed an order because Ooooh that purse is cute. I told a friend and she was like “Oh no you didn’t, go google reviews.” I found this post. My order was still in processing so I contacted them with an order number. A few hours later I had a refund in my PayPal… So if you have a “processing” order, log in and get your order number and try.
SCAM! DO NOT ORDER FROM MOB STUB!! Ordered a purse quickly got a receipt and a tracking number. Stating they ship within 3-7 business days. Tracked all week, got nothing not even name of carrier, USPS, FedEx or UPS. Tracked on 8th day all it states is “Delivered” -no pkg in mailbox nor porch. No response to 3 inquiry’s. Thief’s! My credit card company filed a dispute and gave them 10 Days to credit, if no credit they will block future charges, flag the merchant account on their end and issue me credit. THIEVES!
Wow!!! I thought it was a great deal then I saw it on Amazon for 50% less. I looked at several more of their great deals, it was junk!!! I found every one cheaper. Never again.
I didn’t order anything through them but money was taken out of my PayPal so I got to figure out what’s going on.
My purchase from there lasted 24 hours then burned up and very well could have set my whole house on fire. I ordered a wireless iphone charger. Plugged it in used it over night and the next morning I noticed the light was off, picked it up to look at the connection and the whole center was black and hot. Thank goodness I didn’t have anything flammable close to it. Don’t buy from Mob Stub.
I dunno . . . I bought a small cross-body purse. It showed up on time, looks like what was advertised, and I’ve been using it daily for several months now with zero problems, and no signs of unusual wear. It is the only thing I’ve ever bought from them, though.
I bought a purse on Jan 10. I thought it was a good deal. But I guess it’s true, you get what you pay for. After two weeks the damn thing just started to fall apart and I realized how very cheaply made it was. I threw the damn thing in the garbage. Shame on me for not checking the reviews for this company before buying. Lesson learned.
I had the same issue. The purse didn’t arrive on time so I disputed it with my credit card company and then it arrived. I used it for less than 2 months and the strap broke.
Don’t kick yourself. Depending on where you look you will find rave reviews on the cross body purse. I was a little suspicious that every single review on the site raved about the purse, with not one single negative remark. Life just doesn’t work that way. I decided to check other review sites and have decided not to waste my time or money.
A very dear friend is hooked on this site. She just stopped by to give me a gift(necklace) from this site. It’s very cheap and I didn’t have the heart to say anything to her. She was showing me all the stuff you can buy. I got excited but researched it first and will not be buying anything. Thank all of you for putting it out there for us to check out before buying. I cannot thank all who have complained to help others enough, thanks.
Unfortunately I did not see this before I purchased two “Body Slimming Undershirts” advertised to be made with spandex. Not! And they will not provide a refund, despite their advertisement. I am going to file a BB complaint against them.
Their no refund policy should have been the clue! I WILL NEVER SHOP MOBSTUB AGAIN!
What if you did not order and received something anyway? Should it be returned or reported to someone?
Yes I got caught in their scam. I bought a purse, upon receiving it was way to small, my wallet wouldn’t fit. Never again, I am buying from Amazon or Groupon.
Thank you for this, I found your article just before I completed my transaction!
The day after I filed a complaint with the New York BBB, I received a full refund in my PayPal account for the garbage purses I was sent. Everyone needs to do the same to this scam company and spread the word.
Consumers need to keep going after these type of fraud companies.
I ordered a purse 2 weeks ago and it has not yet arrived. I usually order from Amazon and after reading these reviews, should have known better. So am I out the money and can’t track the package? I appreciate this review— only wish I had read it before I ordered!!!
Carole, I just followed your lead and submitted my complaint to the BBB of New York. I’m hoping this will get the attention of the ‘powers that be’ over at MobStub, and they will begin to conduct business on a more professional level (but I’m not holding my breath). They could have avoided all this negative feedback and attention, had they agreed to cancel my order last week, while it was in the terminal processing phase. I’m still waiting for delivery of my purchase, and I’ve emailed them requesting an RMA so I can immediately return the item as soon as I receive it, but they have failed to respond to my request.
As a follow-up, a couple of days after the BBB forwarded my complaint over to MobStub for their response, I got an email from MobStub telling me they intended to credit my payment card immediately, which they did. The complaint submitted to the BBB did the trick, and, the call to my credit card company to dispute the charge probably didn’t hurt either. Too many charge-backs are a retailer’s biggest nightmare, along with negative reviews, which I continue to leave everywhere possible, as it should not have to come down to complaints with the BBB, to get a company to offer a satisfying resolution to a customer’s problem.
Hi, I ordered a necklace from them, it was very cheap and it came from China. I used my Citi card. Thank goodness Citi credited me. Mobstub never answered me. They also sent me 15 chargers and charged my bank card. They won’t respond to my e-mail either. Now I will call my bank and fight this, it is $200.00 worth of items. Terrible, I am going to report them to better business bureau. Their phone numbers are bogus and I see there are many different addresses these items are shipped from. There should be some way that this can be handled.
Junk, garbage and trash
I unwittingly purchased 5 items from Mobstub thinking the items would be as described and fairly decent quality. Wrong, wrong, wrong.
Everything finally arrived and it is junk. I would be embarrassed to give any of this garbage as gifts. I did not read the reviews first, which was my fault. Of course there are no returns on this trash.
The alleged leather purses smell like cheap trash leather. The wallets are small pieces of trash. The three sets of luggage holders look like they may last one use. The knee brace looks like it would fit a small doll, not a person. I have not even opened the other items as I know they will be just as bad as the rest. Save your time and money and DO NOT BUY FROM MOBSTUB.
The purse had such a bad chemical smell I had to take it outside. I am returning it – They do take returns.
All you get is JUNK! I mean cheaper than cheap JUNK! They even had the nerve of putting something else in my order (that I did NOT ORDER and have no clue what it is!). And they BILLED ME FOR IT ON MY CARD with the order. It’s even a different ship date and number-SO OBVIOUS. I have EMAILED THEM 7 times, no lie and NO RESPONSE GIVEN, NOT ONCE. They are ignoring me! This company should be brought down by the feds by using and billing people unauthorized use, alone! Us buying their crap is our mistake, but them CHARGING ME UNAUTHORIZED IS ILLEGAL! And no one cares!
I ordered what was said to be Ultra soft Egyptian Comfort Sheets which turned out to be made in China Polyester cheap sheets, poorly made, and hardly Ultra Egyptian(Cotton). Shame on you! No more ordering from MobStub Deals, with a no-return policy.
I received a wireless charger that was ordered from MOBSTUB as a gift. Doesn’t work. It really appears they are scamming us. We need to put them out of business.
I live in Brooklyn and I went to the address on Empire Blvd. No such business there, they need to be investigated.
I ordered 2 for Christmas gifts. One came before Christmas and the other a week later!! Neither of them work so am stuck!!! No returns!!!! Do not ever order from them !! So disappointed!!!
I ordered two purses from mobstub because their ad was on Facebook so I thought they were probably legit. Normally I research a website before I order from them but this time I didn’t. Took awhile but I received the purses and although I’ve not done a thorough inspection, they appear to be just what I ordered. I guess I just got lucky but after reading all the negative, scary stuff on here about mobstub, I won’t be ordering from them again and I’ve learned my lesson about trusting ads on Facebook.
Yes I ordered a bag on Nov 20th and have not gotten it yet and don’t think I will.
I too ordered a bag from them on November 28th and it’s now December 22nd. I still haven’t received it. I guess I need to let this one go or spend time fighting for, as others have stated, a poor quality, too small, smelly bag.
I’ll let my lesson be a caveat for other customers.
Check the reviews before you order!
Ordered six phone charging discs, NONE of them work! I am really pissed!
That is surely expected from that cheap Chinese knock off brand stuff that MobStub sells you. Many Dead On Arrival situations with no refunds.
Oh my God, WTF, sane here! But I only ordered 1, as a Christmas gift. Pisses me off to no end!
Shame on me. I ordered a purse Dec 2nd and have not yet received it. When I log on to Mobstub site, it tells me that it was delivered. However when I log onto the U.S.P.S. tracking site, it tells me the shipment has not even made it to the post office yet. Looks like I got screwed.
I ordered a purse. When I didn’t receive it 12 days later, I emailed them and got no reply. Yesterday a padded envelope came with a little pink purse in it. Not the larger red leather one I ordered. I will let it go and just try to help get the word out that they are scammers. I suspect they deal in Chinese junk and stolen goods. If they can’t think of what to send you, they just don’t. I think they are still getting away with it because nothing they offer costs much.
I ordered 3 of the phone chargers for Christmas presents, wish I wouldn’t have, apologizing for someone else’s junk that I thought was a great gift. ? It’s stealing money from people.
Horrible.
Ordered 2 purses on December 3rd. Nothing received and the email from costumer service did not answer my question. Lesson learned, won’t order from them again.
I also ordered a purse as I saw it on Facebook! It took a month to get here. I did like it, so I ordered another one. Hopefully it will be delivered on time. However when I called to complain the first time they apologized and said it was because of slow mail on my end, being the Holidays I was ok with that and they offered me a five dollar discount on my next order. But no way to get that discount on my second order, should have been a clue! If I have the same experience with the second order. Shame on me!
They doubled the cost of my order and charged my credit card twice. Then only gave me part if it. The dog light was too big and it did not work. The auto phone carrier and cold weather hood were junk! Do not use MOBSTUB!
I just had a bad experience with these people. I just ordered a purse and they took the money out of my account but I can not get any info and just like the other lady I keep getting a reference number that does no good. There is nowhere to enter it. They said my email was wrong but what’s funny to me is that they keep sending me reference numbers, different ones every time. I wish there was something that could be done about this. I am just sick over it!
I had two good experiences, then BOOM, crap and crap again! Damn. Received a “light up collar” for my dog, battery was corroded, got one response then crickets!! Boom received a piece of crap bottle cutter, too good to be true, you guessed it! Yes in deed was too good to be true! Thanks for adding more JUNK to my house MOBGRUBS!!!
I ordered from Mobstub over 2 weeks ago. They sent an email that my merchandise had been delivered but it has yet to be received. I will never order from them again.
I ordered a purse which was ok. Took forever to receive it and then I made my mistake!!!!! I ordered some jewelry and it is junk. All came from China and not the gold like it said. Unfortunately since I had gotten the purse I thought it would be all right. Wrong. Just junk.
I too ordered from mobstub 2 weeks ago. Haven’t received package yet. Sounds like I probably won’t.
I just ordered also before I saw this article. I wanted to check on my order but could not get hold of anyone. I placed order on the first of Dec. Guess I have lost my money too.
Wow you just saved me! I was about to order a wireless charger which seemed to be offered at a great price. I am glad I looked them up before I ordered. Thanks.
Mobstub doesn’t respond to emails and they have no phone number to call. Really! The website says to check your order, sign in. Well surprise you can’t do that either, because it keeps saying wrong password but nowhere can you opt to change it.
Well I read this too late. I just ordered 3 purses from them. I usually check places first, but my big booboo I did not check this one.
Not sure what I can do about it now…..
Barb
You can just wait and hope for the best. Not everyone has a terrible interaction with them. Maybe you’ll get lucky and the only consequence will be paying a high price for junk from China.
I did the same thing on Monday… Now I am wondering if I should cancel my payment…
Good luck getting them. I ordered a purse 15 days ago. Charged my card but says it’s being processed. I’ve emailed and they send me the exact same thing back every time. Word for word, so it’s a script. I’m going to dispute the charge with my credit card company.
Wow. I’m so glad that I didn’t order from them. I decided that I’d check their reviews. I wasn’t liking those no returns or refunds either and thought that was awful terms for a business.
I will surely pass this information around.
Thank you so much for writing about mob stub.
What seems to be too good to be true obviously is.
It appeared as a sponsored ad on my Instagram account, I reported it as a scam. Thank you again!
I don’t think Instagram will consider them a scam. Maybe more of a rip off gamble with poor customer service haha. But they will not remove them, that’s for sure. It’s a well known company, just not one worth trying.
I have made made a purchase on two items on October 31st. I have not received my items and they sent me a tracking number. I cannot pull up the tracking number to get my items but I did make a purchase on October 22nd and October 21st and I received those two items. I am praying I receive my other two items because money is not that easy to come by.
I worked for a company that sells on Mobstub. He buys jewelry from China for $1 and sells it for much more advertising it as Swarovski. When in fact it is junk. Also if he doesn’t have the item ordered he just ships anything. He has been selling on there for 3 years. They don’t have reviews on products so the items keep selling and you can’t return.
Found products packaged very poorly. Crushed plastic case, no top, screws missing from product.
I got an email offering 30% off of my first purchase. There was a discount code to be applied at checkout. I wanted to buy a “Super Soft Leather Crossbody”. When I went to check out, I tried to apply the code, but got a message saying “invalid code”. I kept requesting a valid code, but never got one.
The reason they have no phone number is that they use a company called Get Human, who charges $25 to talk to a person.
I ordered a small purse nineteen days ago and still have not received it. I just wish I had checked out this site before ordering. Buyer beware…. second time this month a company that showed up on my Facebook page screwed me over. The old saying of Once burned Twice Smart obviously didn’t apply to me. I had to get burned twice before I learned.
I also got burned twice. The 1st time was a purse from another site on Facebook. It was junk and the handle tore off. Zippers didn’t work. I paid over $12 to ship it. Then I ordered from Mobstub. They charged me $34. For a $19 purse that I never received.
Generally as a rule, I never order from any of these places advertised on FB. I value my almighty dollar too much to just give it away. To easy, as you can read here, to be scammed. If it’s to good to be true, IT USUALLY IS. Order from companies you’ve heard of, that are reputable, a few extra bucks and being able to return something, or receive directions is worth it to me.
Don’t deal with these SAMMY SCAMMY companies.
Are the cross body style purses worth the money?
I have 2 and love them. I ordered 2 more, one a mini in black and another in brown. I got the mini in one week but have not received the brown. I keep hoping that I will get the brown one. They got the money and I would hate to think that they are going to cheat me. They have been fine until now.
I ordered a small cross body bag and it smells like strong chemicals. I have been airing it out for days and hasn’t got much better.
I’ve been hearing a lot of horror stories regarding Mobstub. I’m starting to think I’m in one now. It’s been over a month and still no product or shipping updates. It must be true, cheap products, cheap company. I will tell people I know from coast to coast to steer clear of Mobstub. And I travel coast to coast.
They updated my shipping & said it was delivered…… of course I never received it…..
So far every item I purchased I am satisfied with but having a problem contacting them by phone.
BBB have them rated A+, why does your article day D??
They were a D, guess they somehow hacked the system because I doubt they went from a D to an A+ that fast.
Fake reviewers? Are you one of them?
I just received the products I ordered (jewelry) in the time stated for arrival. Everything looks as it looked in the pictures. Either I got very lucky or they are trying to do a better job.
Received an item today from mob stub that I did not order.
Looks like they’ve got an A rating with the BBB now lol:)
I just received 2 of the 3 items ordered in perfect condition. Hope the third item comes shortly. Just think this company is overwhelmed with so many orders.
Is there a phone number for this company?
Today, Nov 12, 1016, it’s A+. Hard to believe after reading some of the complaints on the BBB site.
I’ve ordered two different pieces of jewelry, sterling silver earrings, bracelet and chain and they were very nice. Did I just luck out?
I have made purchases from them many times & have always gotten exactly what I expected.
I have to give credit where credit is due. I just ordered sterling water drop earrings and sterling ring. They arrived when promised and they were not junk. As a matter of fact they were better quality than some other jewelry I’ve purchased from reputable online companies. They may be trying to improve the company and it does take time to turn opinions around. The adage, “do something good and one person hears about it; do something bad and 10 people hear.”
Ok I have to say it – does anyone who sees that site actually think the products look like a bargain? Its like they grabbed the hundred lowest quality items from Alibaba marketplace and threw them together on a template website. And their prices aren’t even good, so why in the world would anyone shop there? Going to a no-name website that’s very clearly of foreign origin, has all off-brand import products and charges regular retail prices, well no $hit it’s a scam, who would actually BUY from them? lol
Hahahah exactly!
Sadly, people do buy from them.
The state of logic has declined so hard since the creation of Social Media.
Or it has just become more and more apparent?
I have to agree. This company is awful. Also, once you get on the list, there’s no way to get off. I reported them to the FTC for spamming me.
Thanks for letting us know.
Hopefully people stay away from their list.
Mobstub ripped me off by sending cheap microfiber sheets that I spent 80 bucks for that were advertised as 500 thread count, 100% Egyptian cotton. What a joke! And they wouldn’t refund or allow return! I told them never again!
Sadly this seems to be normal operating procedure for them.
Lie about products, no refunds.